SMS Terms and Conditions

DeschutesWindows (also doing business as Deschutes County Window Washing) — Customer Text Messaging Program

1. Program name
DeschutesWindows customer text messaging.

2. Program description
By opting in, you agree to receive recurring text messages from DeschutesWindows about your window cleaning quote, appointment scheduling and confirmations, appointment reminders, crew arrival notifications, weather-related rescheduling, post-service follow-up, and occasional service-related offers.

3. How you opt in
You opt in by requesting a quote or booking service and providing your mobile phone number with your consent, either through the contact form on deschuteswindows.com or through our online booking page. Consent to receive text messages is not a condition of purchasing any service from us.

4. Message frequency
Message frequency varies. You may receive up to 4 messages per month, depending on your service activity.

5. Cost
Message and data rates may apply. Charges depend on your mobile carrier and your mobile plan. DeschutesWindows does not charge you for these messages.

6. How to opt out
Reply STOP to any message to cancel. You will receive one confirmation message, and then no further messages will be sent. You may opt back in at any time by contacting us.

7. How to get help
Reply HELP to any message for assistance, or contact us at wyatt@deschuteswindows.com or (541) 325-8009.

8. Privacy
Your information is handled as described in our Privacy Policy at https://deschuteswindows.com/?page_id=3. We do not sell or rent your mobile number. We do not share your text messaging opt-in data or consent with any third parties or affiliates for marketing or promotional purposes.

9. Carriers
Mobile carriers are not liable for delayed or undelivered messages.

10. Changes to these terms
We may update these terms from time to time. The current version will always be posted on this page.

Contact
DeschutesWindows · wyatt@deschuteswindows.com · (541) 325-8009 · deschuteswindows.com

Privacy Policy – Deschutes County Window Washing

1. Information We Collect
We may collect your name, address, email, phone number, service address, preferred appointment times, and payment details when you request service or communicate with us. We also collect limited technical data during website use (e.g., IP address, browser type) to ensure proper functionality and performance.

2. How We Use Your Information
Your information is used to:

  • Schedule and provide window cleaning services

  • Communicate appointment reminders, updates, and service details

  • Process payments and billing

  • Improve our services and website functionality

We do not sell or rent your personal information to third parties.

3. SMS Terms & Conditions
By providing your mobile phone number, you consent to receive SMS messages from Deschutes County Window Washing related to service updates, scheduling reminders, promotional offers, or account notifications.

  • Message Frequency: Message frequency may vary. You may receive up to [50] SMS messages per [week], depending on service activity and promotional campaigns.

  • Message and Data Rates: Standard message and data rates may apply based on your carrier plan.

  • Opting Out: Reply “STOP” to any SMS to discontinue messages. You’ll receive a confirmation, and no further SMS will be sent.

  • Help and Support: Reply “HELP” to any SMS or contact support at [541-325-8009/wyatt@deschuteswindows.com] for assistance.

Your phone number is governed by this policy and not shared with third parties for marketing or promotional purposes. We do not disclose SMS consent data to affiliates or external entities.

4. Data Sharing
We do not share, sell, or rent your personal data, SMS information, or consent status to third parties except when legally required or to trusted partners assisting in service delivery (e.g., payment processors) under confidentiality constraints.

5. Security Measures
We implement reasonable administrative, technical, and physical safeguards to protect your personal information. While we strive for complete security, no data transmission over the internet or electronic storage method is entirely secure.

6. Policy Updates
We may update this policy occasionally. Updated versions will be posted on our website. Continued use of our services after changes are posted indicates acceptance.

7. Contact Information
For inquiries or concerns regarding this policy or your personal data, contact us at:
Deschutes County Window Washing