Privacy Policy – DeschutesWindows – Deschutes County Window Washing

1. Information We Collect
We may collect your name, address, email, phone number, service address, preferred appointment times, and payment details when you request service or communicate with us. We also collect limited technical data during website use (e.g., IP address, browser type) to ensure proper functionality and performance.

2. How We Use Your Information
Your information is used to:

  • Schedule and provide window cleaning services

  • Communicate appointment reminders, updates, and service details

  • Process payments and billing

  • Improve our services and website functionality

We do not sell or rent your personal information to third parties.

3. SMS Terms & Conditions
By providing your mobile phone number, you consent to receive SMS messages from
DeschutesWindows about service updates, scheduling reminders, appointment
confirmations, and occasional service-related offers. Message Frequency: message
frequency varies; you may receive up to 4 messages per month, depending on your
service activity. Message and Data Rates: standard message and data rates may apply
based on your carrier plan. Opting Out: reply “STOP” to any SMS to discontinue
messages. You’ll receive a confirmation, and no further SMS will be sent.
Help and Support: reply “HELP” to any SMS, or contact support at
wyatt@deschuteswindows.com or (541) 325-8009. Your phone number is governed by this
policy and is not shared with third parties for marketing or promotional purposes.
We do not disclose SMS consent data to affiliates or external entities.

4. Data Sharing
We do not share, sell, or rent your personal data, SMS information, or consent status to third parties except when legally required or to trusted partners assisting in service delivery (e.g., payment processors) under confidentiality constraints.

5. Security Measures
We implement reasonable administrative, technical, and physical safeguards to protect your personal information. While we strive for complete security, no data transmission over the internet or electronic storage method is entirely secure.

6. Policy Updates
We may update this policy occasionally. Updated versions will be posted on our website. Continued use of our services after changes are posted indicates acceptance.

7. Contact Information
For inquiries or concerns regarding this policy or your personal data, contact us at:
Deschutes County Window Washing